Secure Communication Channels

Direct encrypted lines to the **BlackOps Market** administration. All sensitive correspondence regarding accounts, orders, or vendors must be PGP encrypted to ensure operational security.

SUPPORT TEAM: ACTIVE
AVG RESPONSE: ~4 HOURS | DISPUTE QUEUE: LOW

Primary Support Channels

Market Ticket System

VERIFIED USERS
Recommended

For all order-related issues, dispute mediation, and vendor reporting. Log in to your **BlackOps account** and navigate to the Support Dashboard. This is the fastest way to verify ownership.

Encrypted Email

PGP REQUIRED
[email protected]

Use for account recovery (2FA reset), ban appeals, or security bounties. Unencrypted emails containing sensitive data will be ignored.

Connectivity Troubleshooting

If you cannot access the internal ticket system due to DDoS or Tor network latency, attempt connection via the primary rotating mirror before emailing support.

PRIMARY V3 ONION yjqgwd5iqoog6s2xazggwu4iyjocziijdcixqlwh5e6vjbks63ojd6yd.onion

Support Protocol

1. Encryption is Mandatory

Any message containing usernames, order IDs, or transaction hashes sent without PGP encryption will be automatically discarded by our mail servers.

2. Single Ticket Policy

Do not open multiple tickets for the same issue. This resets your position in the queue. Bumping tickets is not necessary.

3. Dispute Mediation

If a vendor is unresponsive for 48 hours, escalate the order to a dispute. Do not contact admin support for disputes unless mediation has stalled.

4. Vendor Reporting

Provide definitive proof (logs, photos) when reporting a vendor. False flagging competitors will result in an immediate account ban.

Admin PGP Key

Fingerprint
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Import this key to your keychain. Verify the fingerprint before encrypting any sensitive data.

Response times may vary during high traffic periods. Always verify you are on the correct onion mirror before submitting credentials.